Returns - Art Prints

art prints | Original artworks

Please keep this in mind

Your ordered products will only be manufactured specifically for you after your order has been received. You will not receive stock items. Therefore, please think carefully before making a decision, also for the sake of the environment.

The return costs are to be borne by you. Unfortunately we do not provide you with a return slip. We will only refund you the amount of the goods ordered if we receive the item back.

Please remember that the return must reach us unused and undamaged.

  • original state
  • Pack the goods in the original box

Our customer service will be happy to advise you on questions about the right of withdrawal and returns.

Tel.: +49 (0) 170 / 114 7613

For more information see our Right of withdrawal and ours AGB.

Sample withdrawal form


If you want to revoke the contract, please fill out this form and send it back.

Return address for art prints:
Hyoun Wook Song
Am Planetarium 38
07743 Jena

Return address for original artworks:
The original artwork should be returned to the artist's address. A return to the company address is not possible. Please contact us before returning the original artwork. (more information about the Returns - Original artwork)