Returns - Art Prints
Please remember
Your ordered products will only be manufactured specifically for you once your order has been received. You will not receive any stock items. Therefore, please think carefully before making a decision, also for the sake of the environment.
You must bear the return shipping costs. Unfortunately, we do not issue you a return slip. We will only refund you the amount of the goods you ordered when we receive the item back.
Please remember that the return must reach us unused and undamaged.
- original condition
- Pack the goods in the original box
Our customer service will be happy to advise you if you have any questions about the right of withdrawal and returns.
Tel.: +49 (0) 170 / 114 7613
E-mail: support@artlia.de
For more information, please see our Right of Withdrawal and our GTC.
Sample cancellation form
If you want to cancel the contract, please fill out this form and send it back.
Return address for art prints:
ARTLIA
c/o Hyoun Wook Song
Am Planetarium 38
07743 Jena
Germany
Return address for original artwork:
The original artwork should be returned to the artist's address. A return to the company address is not possible. Please contact us before returning the original artwork. (more information about the Return - Original Artwork)
