Returns - Art Prints
Please keep this in mind
Your ordered products will only be manufactured specifically for you after your order has been received. You will not receive stock items. Therefore, please think carefully before making a decision, also for the sake of the environment.
The return costs are to be borne by you. Unfortunately we do not provide you with a return slip. We will only refund you the amount of the goods ordered if we receive the item back.
Please remember that the return must reach us unused and undamaged.
- original state
- Pack the goods in the original box
Our customer service will be happy to advise you on questions about the right of withdrawal and returns.
Tel.: +49 (0) 170 / 114 7613
E-mail: support@artlia.de
For more information see our Right of withdrawal and ours AGB.
Sample withdrawal form
If you want to revoke the contract, please fill out this form and send it back.
Return address for art prints:
artlia
Hyoun Wook Song
Am Planetarium 38
07743 Jena
Germany
Return address for original artworks:
The original artwork should be returned to the artist's address. A return to the company address is not possible. Please contact us before returning the original artwork. (more information about the Returns - Original artwork)
