Right of withdrawal

You have the right to cancel this contract within 30 days without giving reasons.

The cancellation period is from the day

- on which you or a third party named by you who is not the carrier took possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or are delivered uniformly;

- on which you or a third party named by you who is not the carrier took possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must first contact us

ARTLIA
Hyoun Wook Song
Am Planetarium 38
07743 Jena
Germany

Tel.: 0170 114 7613
E-Mail: support@artlia.de

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, although this is not mandatory.

You can fill out and submit the sample cancellation form. If you take advantage of this option, we will promptly send you a confirmation of the receipt of such a cancellation (e.g., by email).

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you revoke this contract, we must repay you the payments for the goods that we have received from you, excluding delivery costs, immediately and at the latest within 30 days from the day on which we received notification of your revocation of this contract . For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than 30 days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of 30 days has expired.

The original artworks should be returned to the artist's address. Please contact us before returning the original artworks. (more information about the Return - Original Artworks)

You bear the direct costs of returning the goods and works.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

- for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery;

- for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery;

Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back.

Return address for art prints:
ARTLIA
Hyoun Wook Song
Am Planetarium 38
07743 Jena
Germany

(more information about the Returns - Art Prints)

Return address for original artwork:
The original artwork should be returned to the artist's address. A return to the company address is not possible. Please contact us before returning the original artwork. (more information about the return - original artworks)

Right of withdrawal